Background

bulletGates Library Initiative in Arkansas 
 

Department of Information Systems --  Helpdesk

Bill & Melinda Gates Foundation, Library Program, PO Box 23350, Seattle, WA 9810,  phone: (206) 709-3201
fax: (206) 709-3217; libraryinfo@gatesfoundation.org 

Gates Customer Support Service stopped in June 30, 2002, 3 years after the grant award.

Training workshops, part of a second Bill and Melinda Gates Foundation Grant, ran Oct. 2002 to June 2003.

Internet Dedicated Access Clients

(internet connection only)

 

To request assistance and open a trouble ticket,

call (501) 682-HELP (4357)    or 

call toll free at

1-800-435-7589.

 

You may email us at:

DIS.CS.HD@mail.state.ar.us

 

 

 

 

 

 

bullet

Arkansas Connections

DIS/Administration for Internet Connections

Arkansas State Library    

Extension Services/ Project Liaisons

Rick Martin     501-682-4037

rick.martin@mail.state.ar.us

 

Diane Brooks;  Service Agreements   

501-682-4015 

diane.brooks@mail.state.ar.us

Kathy Hunt  khunt@asl.lib.ar.us

501-682-5288; fax 501-682-1693

 

Jane Thompson, Program Advisor jthompos@asl.lib.ar.us